Privacy information
Your journeys. Your records. Your choices.
Who operates the service
Gewardz Media Ltd, registered in Northern Ireland under NI659671, operates this travel-club website. Account data, saved journeys, records and consent choices are handled to provide the service and protect member access.
Information we handle
Account and contact details, language preferences, membership state, saved journey destinations and dates, itinerary notes and checklists, uploaded records, Alex conversations and operational access/delivery logs. Do not include unnecessary sensitive information in chat or documents.
Private records
Uploaded files and protected policy details use the existing encrypted records service. Access requires normal sign-in and an authorised ownership or sharing grant. Removing the extra text-code step did not remove encryption or private-access checks. Alex has no access to your files.
Alex and AI processing
AI processing requires your consent. Your question, relevant conversation history and explicitly selected journey destination/dates can be sent to OpenAI to answer you. Voice dictation uses the existing AI transcription service. Alex does not receive private itinerary notes, checklists or vault contents. Provider retention terms may differ; avoid sending information you do not want processed by an AI service.
Storage and service providers
We use hosting, account, storage, payment, AI and communications providers to operate the service. Existing payment processing remains separate from travel planning. No supplier booking or insurance application is submitted by the current planning tools. We do not share your information for third parties to market to you.
Your choices and rights
Manage optional AI, reminders and marketing consent in Privacy & consent. Export or delete individual Alex conversations in Saved chats. Account deletion remains available in Your account; required contractual or legal records may be retained. You can request access, correction, deletion or restriction where applicable and complain to your competent data-protection authority.
Retention and contact
Alex conversations are scheduled for deletion 365 days after their last update, unless deleted sooner. Consent and necessary operational/legal records may have separate retention requirements. The dedicated travel privacy contact is being confirmed; Support lists currently available account and privacy controls.